NetRep ships from Collabor8 – live web-chat system – Brief Article
INTERNET BUSINESS NEWS-(C)1995-2002 M2 COMMUNICATIONS LTD
Customer acquisition and service tool provider Collabor8 has launched NetRep, a live web-chat system that lets sales advisors deal with visitors to a web site via browser-based chat.
The NetRep solution also obtains information from visitors such as time spent on the site, web pages visited and their progress in completing forms. This can be used by a sales advisor to offer online assistance, answer questions in real-time, direct users around the site and assist with forms or checkout.
Pricing details for NetRep were not disclosed.
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