Dah Sing Bank selects Cisco for Hong Kong’s largest Metro Ehernet banking network – International – Hong Kong’s Dah Sing Financial Holdings selects equipment from Cisco Systems for Metro Ethernet network – Brief Article
Hong Kong’s Dah Sing Financial Holdings (DSFH) has chosen equipment from Cisco Systems for a Metro Ethernet network linking 43 branches of its Dah Sing Bank and MEVAS Bank subsidiaries. The high-bandwidth network, the first of its type in Hong Kong’s banking sector, paves the way for a new company-wide customer relationship management (CRM) program.
Metro Ethernet is an emerging technology that bridges the so-called “last mile” by using optical fiber to provide high-speed broadband connections. Using familiar Ethernet technology, businesses can inexpensively implement a variety of innovative services. These include Internet Protocol (IP) virtual private network (IP/VPN), video and audio Web-content delivery, IP telephony and data storage. For DSFH, the network allows for a comprehensive rollout of operational and analytic CRM. The bank aims to create a single repository of customer data and customer contact history, which will help the bank representatives manage customer relationships. The Hong Kong-listed bank aims to use historical and real-time knowledge to provide better services to the customers through any channel at any time. Such a system demands a high-capacity network capable of dealing with the high data flows.
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