Executive Suite: MCI Executive John Jacquay Joins GRIC Communications as President, Chief Operating Officer; Former MCI, GTE Executive to Lead Silicon Valley Internet Technology Firm – Company Operations
GRIC Communications, Inc. Monday announced that John “Joc” Jacquay has joined the company as president and chief operating officer from an executive position at MCI, and will become a member of the board of directors.
He joins a management team of experienced industry veterans from Hewlett-Packard, Oracle, Silicon Graphics, Sybase and other prominent Silicon Valley companies. He will report directly to Dr. Hong Chen, chairman and CEO of the company.
“With his broad telecom and Internet background, Joc adds important depth to our management line up,” said Chen.
“We are well-positioned for meteoric growth, and we recognized the need for an experienced leader who has a strong track record in building businesses to large scale enterprise success. We are fortunate to have an individual with Joc’s capabilities and broad background to take us to the next level of success. Having Joc on board permits me to focus on the company’s vision, strategic directions and opportunities.”
“GRIC embodies the natural progression of the communications industry as we now move to add intelligence to the Internet,” according to Jacquay.
“Dr. Chen and his team have built the world’s largest and most powerful alliance of ISPs and telcos, ready to support the huge growth in intelligent Internet applications such as roaming, phone and e-commerce. GRIC’s technology lets our alliance partners quickly provide their customers with a high quality suite of new services, taking advantage of the convergence of voice and data over the Internet.”
GRIC CSP (Convergent Services Platform), introduced in November, is evidence of that convergence. GRIC was the first Internet transaction settlement bureau to offer multiple IP-based services through a single account and statement to the customer. Parallel with the announcement of GRIC CSP, America Online joined the GRIC Alliance Network as part of its international expansion.
Jacquay comes to GRIC with 23 years of senior management experience in the telecommunications and Internet industry. Prior to joining GRIC, he formed the Regulated Industries Unit for MCI Systemhouse and served as chief operating executive.
During this period, the unit developed and implemented the Local Number Portability solution used by MCI and other carriers in an intelligent service bureau format. Established in 12 countries, the unit provides global systems integration and outsourcing services to the telecommunications and utilities industries.
Prior to MCI Systemhouse, Jacquay was president of network services for US One Communications, a start-up competitive local exchange carrier, that was acquired by WinStar Communications, Inc. Before US One, Jacquay spent more than 10 years with MCI Communications.
He formed and was general manager of the State Government and Universities unit, that — among other successes — introduced the campusMCI suite of services and helped define the operating model for Internet service providers.
Also at MCI, Jacquay organized and managed the Small Business unit, a $1.2 billion segment of the company with over 3,000 employees. This was the first time MCI developed a group around a brand to sell services to small businesses. During his tenure, the unit introduced the Proof Positive campaign and opened seven MCI small business telemarketing and customer service centers.
Jacquay joined MCI as vice president of National Accounts Sales. Responsible for the Western United States, his major accounts included American Express, Boeing, Dayton Hudson, Nordstroms and Westin.
Prior to joining MCI, Jacquay was with GTE. Positions included vice president, marketing, for GTE of the Northwest, as well as controller for GTE Midwest Operations. He has a B.S. degree in Accounting and Finance and a M.S.B.A. degree in Economics from Indiana University.
GRIC Communications, Inc., is the global leader for integrated, multiple IP-based services for carriers and Internet service providers. GRIC provides the technology that brings intelligence to the Internet through GRIC CSP (Convergent Services Platform).
This provides the more than 400 service providers in the GRIC Alliance Network with an integrated, global infrastructure for secure authentication, settlement, provisioning, billing, network management, flexible routing, and customer service. Individual applications such as remote access, fax and phone can be integrated through GRIC CSP, giving users multiple services though a single account and one bill.
GRIC CSP also provides a migration path to future applications such as video conferencing and e-commerce. The GRIC Alliance Network provides more than 3,000 POPs in 120 countries and has an aggregate subscriber base of 30 million dial-up users and an estimated 40 million corporate users.
Privately held, GRIC is headquartered in Milpitas, and has offices in the United States, Asia and Europe. FMI: www.gric.com or 408/955-1920.
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