JUSTICE DEPARTMENT ANNOUNCES SETTLEMENT WITH CAR RENTAL COMPANIES TO ASSURE ACCESSIBLE TRANSPORTATION AT AIRPORTS
WASHINGTON, D.C. The Justice Department today announced a settlement
with ANC Rental Corporation regarding alleged disability rights violations.
ANC Rental Corporation and its subsidiaries – Alamo Rent-A-Car LLC and
National Car Rental System, Inc. – have agreed to provide accessible shuttle
buses at airports across the country where the companies own the Alamo and
The settlement agreement resolves several complaints filed by disabled
travelers who use a wheelchair or scooter alleging that the companies did not
provide accessible shuttle buses between the airport terminal and the rental
Todays settlement will ensure that Alamo and National comply with the
Americans with Disabilities Act, said R. Alexander Acosta, Assistant Attorney
General for Civil Rights. We are pleased that Alamo and National have agreed
to provide accessible airport shuttle buses on a nationwide basis.
According to the agreement, Alamo and National have agreed, among other
that every business owned by two companies at airport locations (excluding six
locations owned by licensees) will have at least one accessible shuttle bus
within sixty days;
that all larger shuttle bus vehicles (seating seventeen passengers or more)
that Alamo and National purchase or lease will be accessible to individuals
to adopt policies that clarify the procedures that individuals who use
wheelchairs should take to ensure that they receive accessible transportation
between the airport terminals and the car rental lots. This will include a
policy to provide equivalent service to individuals with disabilities, by
providing curbside pickup and drop-off services, when an accessible shuttle
bus vehicle is not available.
People interested in finding out more about the ADA or the agreement can call
the Justice Department’s toll-free ADA Information Line at (800) 514-0301 or
(800) 514-0383 (TDD), or access its ADA website at www.ada.gov.