Advanced topics in information resources management; v.4
Advanced topics in information resources management; v.4.
Ed. by Mehdi Khosrowpour-Pour.
Idea Group Publishing
2005
317 pages
$69.95
Paperback
QA76.9
Containing 12 contributions from international specialists, this resource for IT professionals and academics describes recent research dealing with all aspects of information resources management. The first chapter examines a study that identified factors affecting information requirements determination (IRD) process quality from a user perspective. Other topics include (for example) improving the implementation of customer relationship management systems; measuring organizational readiness for knowledge management; and developing emotional intelligence in IT workers. Khosrow-Pour is executive director of the Information Resources Management Association.
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