Advanced topics in information resources management; v.4
Advanced topics in information resources management; v.4.
Ed. by Mehdi Khosrowpour-Pour.
Idea Group Publishing
Containing 12 contributions from international specialists, this resource for IT professionals and academics describes recent research dealing with all aspects of information resources management. The first chapter examines a study that identified factors affecting information requirements determination (IRD) process quality from a user perspective. Other topics include (for example) improving the implementation of customer relationship management systems; measuring organizational readiness for knowledge management; and developing emotional intelligence in IT workers. Khosrow-Pour is executive director of the Information Resources Management Association.
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