Ten Questions About Human Error: A New View of Human Factors and Systems Safety
Ten questions about human error; a new view of human factors and systems safety.
Dekker, Sidney W.A. (Human factors in transportation)
Lawrence Erlbaum, [c]2005
Analyzing failures in aircraft, trains and mass transit is daunting enough when considering only the mechanical aspects; the difficulty grows when the analysis expands to include the fallible humans who operate those transportation systems. Dekker (Lund University, Sweden) asks his key questions and sketches answers in order to examine areas where current wisdom is lacking and to consider how improvements might be made in this discipline.
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