Over-the-Counter warranty

Over-the-Counter warranty – Brief Article

Mercedes-Benz has significantly enhanced its Over – The – Counter Parts Limited Warranty to aid independents and customers in reducing the cost of comebacks due to failed parts arid help retailers boost their wholesale parts business. The company will now reimburse both parts and labor for warranty repair or replacement of genuine Mercedes-Benz parts that were originally sold over the counter, if that subsequent repair is performed at an authorized Mercedes-Benz Retail Center. The change in terms applies to all warranty repairs performed at authorized Mercedes-Benz Retail Centers as of May 24, 1996.

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