Hummingbird unveils new release of enterprise content management platform
At its annual user summit held in Miami Beach, Fla., ECM solutions
provider Hummingbird Ltd. unveiled its Hummingbird Enterprise 2005 content
management platform, claiming it addresses three key market
The three requirements are managing end-to-end content life-cycle
processes within Microsoft Outlook, Microsoft Explorer, Lotus Notes Desktop and
the Web Top, and from mobile devices; minimizing deployment complexities and
reducing total cost of ownership; and ensuring that critical business content is
traceable and auditable to help mitigate risk and enable regulatory compliance
and corporate governance processes.
Now how did the Canadian company narrow it down to those three market
requirements? According to Elizabeth Caley, senior director of project
management, who spoke to PDFZone following the close of Hummingbird’s summit,
the narrowing down consisted of logging a lot of miles on a 50-day tour of
customers’ companies. “We brought four to six people, and we interviewed over
400 folks,” Caley said.
“We flew from city to city in countries including Australia, Europe, U.S.
and Canada. This was the largest thing we’ve ever undertaken, but we wanted to
hear from our users what they wanted. It not only gave us context in what people
are interested in, but it also established contacts to help us in development
Web sessions. We could go back to some of those folks and ask them to try some
of the implementations out.”
Overall, Caley said, what users said they wanted were more desktop
capabilities and content management ease. “What a user wants is to work in the
applications they use every day, and we kept hearing the theme of more
simplicity and hide the technology, so that’s what we made our focus on this
release,” she said.
According to Gartner Inc. Research Director Toby Bell: “Regulatory
compliance, legal discovery and other needs have driven organizations to seek
access to and control over content enterprisewide. The typical organization has
many separate applications that generate documents and content, each stored in
dedicated repositories. To maximize the value of their application investments,
organizations need a single, comprehensive view of what’s there, simple access,
and the ability to distribute the content to various business applications and
to incorporate it in workflows.”
In addition to the new desktop clients for Microsoft Outlook and Lotus
Notes, desktop search capabilities, and hierarchical security for advanced
records management, Hummingbird Enterprise 2005 features a number of other
significant enhancements, according to the company, including:
automation of repetitive content management
enhanced e-mail management;
improved language support for metadata and
industry-specific solution templates such as contract management and
secure IM on mobile devices; and
simplified API model for integration.
Caley noted that the beta program is shipping now and the general
availability for Hummingbird Enterprise 2005 is scheduled for the summer.
Copyright © 2005 Ziff Davis Media Inc. All Rights Reserved. Originally appearing in PDFZone.