Measuring the Health of Your IT Governance Processes
Jeff Durbin
Today’s IT organizations have little insight into effective measurement of process improvement. In this Ziff Davis Media eSeminar, corporate sponsors PlanView and Business Objects will show you how you can measure and track your IT resources using a Six Sigma-based approach. Implementing key performance indicators will allow you to make proactive and predictive business management a reality by delivering effective IT governance and strategic management, managing demand, analyzing investments, planning and managing work, optimizing resource capacity and ultimately, quantifying your benefits.
Benefits to audience:
Real case example of a company that implemented these practices & achieved significant and quantifiable ROI
Participants will be able to reduce the time it takes to accurately assess the health of their IT resources from months to just weeks
Learn the key performance indicators of an effective IT organization
Copyright © 2004 Ziff Davis Media Inc. All Rights Reserved. Originally appearing in eSeminars.
