ICT Group Expands Maine Call Center

ICT Group Expands Maine Call Center

Schelmetic, Tracey E

ICT Group, a global company that provides support services to corporations, is planning to expand its thriving call center in the Nichols-Bass Business & Technology Center in Wilton, Maine, and add between 50 and 60 jobs. Gil Reed, president of The Nichols Group, which owns the Nichols-Bass property on Weld Road, has said he has a verbal agreement that the company will lease 50,000 square feet of office space. It is currently occupying 20,000 square feet in what was once the corporate offices of G.H. Bass & Co. in the shoe shop’s heyday. The news follows an announcement that MBNA, now owned by Bank of America, was closing its call center in Farmington and three other Maine sites on March 10, putting 354 people out of work. The Farmington center reportedly employed 37 full-time and 56 part-time workers. Area towns hope that the 93 jobs being lost at MBNA might be picked up by ICT’s hiring.


Copyright Technology Marketing Corporation Apr 2006

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