2Xcitizen site wins local web award – News Updates – United States Army Reserve Personnel Command’s Web site – Brief Article

2Xcitizen site wins local web award – News Updates – United States Army Reserve Personnel Command’s Web site – Brief Article – Statistical Data Included

ST. LOUIS–The U.S. Army Reserve Personnel Command’s (AR-PERSCOM) web site, 2Xcitizen, was recently awarded first place honors for “best information, education, and non-profit site” at the St. Louis 2000 Web Site of the Year awards.

The AR-PERSCOM site at www.2xcitizen.usar.army.mil and developed by Litton PRC and KPMG Consulting was selected from 35 entries in the “non-profit” category. In particular, 2Xcitizen was noted for its ease of navigation and search capability.

2Xcitizen was designed to provide a centralized source of Army Reserve career information for reservists, veterans and family members worldwide. Reviews of AR-PERSCOM’s incoming mail and customer service calls along with establishment of an internal web-content group helped to define 11 functional areas around which to build the site.

Some of the key features that add to the site’s success are:

User-friendly internal search engine allowing users to choose options to define their search. Searches can also be limited to specific pages within the site.

Ability to download forms and letter-templates.

List of important contact numbers for soldiers.

Ease of navigation and quick-to-load, enhanced graphics.

Since the launch of 2Xcitizen in October 2000, the site has had more than 400,000 page views by visitors from at least 30 countries. Approximately 1,500 users access the site daily with an average 9,000 page views from more than 24,000 daily hits.

The site was developed cooperatively by Litton PRC, KPMG Consulting, AR-PERSCOM’s Public Affairs Office, and a cross-section of functional representatives in the command. Decreased command call-center volume since the site’s inception, indicates that 2Xcitizen has given Army Reservists the tools they need to successfully manage their careers.

Visit the site at www.2xcitizen.usar.army.mil to learn more about personnel management for the Army Reserve.

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