Chat bashing: AOL’s Golden Gals chat room fights back – On the Web
If there’s one thing that members of America Online’s Golden Gals have learned, it’s that you need to spread the word to be heard. According to the Golden Gals–a group of older lesbians who host a chat room on AOL–another AOL member had been crashing into their chat sessions for more than two years. The offender not only hurled antigay slum and threatened to physically attack them, but he or she also found personal information about several of the Golden Gals and used it to harass them, the women said.
AOL’s terms of service forbid such harassment and state that anyone in violation could have their AOL membership terminated. Nevertheless, the women said more than a dozen of their complaints were ignored by the company. That is, until the Gay and Lesbian Alliance Against Defamation got involved.
Renna called the Golden Gals’ experience a prime example of why it’s important to be persistent in reporting harassment. “If you don’t feel that the matter is being taken care of, it’s always a good idea to get in touch with an advocacy organization.”
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