Categories
Library Trends

lessons learned from South African programs

Institutionalizing information literacy in tertiary education: lessons learned from South African programs Karin de Jager INTRODUCTION The concept of “information literacy,” which first appeared in the literature during the 1970s and which was comprehensively discussed in a major review paper (Behrens, 1994), developed in response to the growing recognition that finding, selecting, and using information […]

Categories
Library Trends

International Variations in Measuring Customer Expectations

International Variations in Measuring Customer Expectations Philip J. Calvert ABSTRACT ONE OF THE PROBLEMS WITH USING GAP ANALYSIS is our partial understanding of customer expectations. A survey of Chinese university library students’ expectations of service quality was compared to a similar survey done previously in New Zealand. Marked similarities in results show that there is […]

Categories
Library Trends

Margaret K. McElderry and the professional matriarchy of children’s books

Margaret K. McElderry and the professional matriarchy of children’s books – Imagination and Scholarship: The Contributions of Women to American Youth Services and Literature Betsy Hearne Abstract A matriarchy defined as “a form of social organization in which the mother is recognized as the head of the family or tribe, descent and kinship being traced […]

Categories
Library Trends

Rural public libraries in multitype library cooperatives

Rural public libraries in multitype library cooperatives – Rural Libraries and Information Services Jan Ison ABSTRACT COOPERATION AMONG LIBRARIES is a practice that supports information service to patrons of all libraries. This article will examine the historical overview of cooperative efforts, the roles identified for the cooperative library organizations and members of the organizations, and […]

Categories
Library Trends

Reference in library and information science education

Reference in library and information science education Yvonne J. Chandler ABSTRACT TECHNOLOGY HAS AFFECTED THE REFERENCE and information culture in libraries. With the increasing scope of information transfer, users have higher service expectations of library and information science professionals. The emergence of a digital information environment has changed the century-old role of the reference professional. […]

Categories
Library Trends

CEOs, information, and decision making: scanning the environment for strategic advantage

CEOs, information, and decision making: scanning the environment for strategic advantage – The Library in Corporate Intelligence Activities Ethel Auster Introduction The work of managers is information intensive. Managers are exposed to a huge amount of information from a wide range of sources and selectively use the information to make day-to-day decisions and to formulate […]

Categories
Library Trends

A feminist analysis of the voices for advocacy in young adult services

A feminist analysis of the voices for advocacy in young adult services – Imagination and Scholarship: The Contribution of Women to American Youth Services and Literature Jane Anne Hannigan Abstract This article is a study of six women and their contributions to young adult services in public libraries. The feminist perspective employed focuses on the […]

Categories
Library Trends

Marketing and the political environment

Marketing and the political environment – Marketing of Library and Information Services Peter G. Hamon Abstract This Article Discusses The Nature and function of various political processes which affect resource allocation to libraries and explores how to analyze these processes accurately. It discusses the marketing of library “products” through supplementing traditional measures of input and […]

Categories
Library Trends

Annual Fund Programs for Academic Libraries

Annual Fund Programs for Academic Libraries Jennifer Paustenbaugh ABSTRACT ANNUAL FUND PROGRAMS ARE THE BUILDING BLOCKS for every other major funding program of the academic library. Keys to library annual fund success include identifying the library’s constituents, developing a compelling case for support, and determining how the solicitation message can be delivered most effectively subject […]

Categories
Library Trends

Mapping Beyond Dewey’s Boundaries: Constructing Classificatory Space for Marginalized Knowledge Domains

Mapping Beyond Dewey’s Boundaries: Constructing Classificatory Space for Marginalized Knowledge Domains – Dewey Decimal Classification excludes some groups Hope A. Olson ABSTRACT Classifications are bounded systems that marginalize some groups and topics by locating them in ghettoes, diasporized across the system. Other marginalized groups and topics are totally excluded from these systems, being outside of […]