Meeting the challenge: in the mobile marketplace the customer’s perception of the service is critical. Rodger Bradley examines the role of QoS m…
Category: Communicate
Deregulating directory inquiries: will it really benefit the consumer? – Comment
Neil Tyler
Last month saw the opening up of direct…
ntl files for bankruptcy protection – News – NTL Group Ltd – Brief Article
ntl, the UK cable company, has announced that it has filed for…
Teleste wins UK order – Teleste Video Networks wins BT RedCare Vision contract – Brief Article
Teleste Video Networks has received an ord…
Working as a specialist, for a specialist; an often overlooked advantage to outsourcing is that it makes a core competence out of what may other…
Telewest broadband hits the north – News – Scotland – Brief Article
ScoLocate, the largest collocation facility in Scotland, has gone liv…
Argument rages over the future of 3G – News – Datamonitor analyst Nick Greenway’s views on wireless telecoomunications
Datamonitor analys…
IP contact centre first – Experian Ltd.’s Internet Protocol Customer Contact Centre – Brief Article
Experian, the global information solu…
SchlumbergerSema develops dedicated platform for T-Mobile 3G services – News – Brief Article
SchlumbergerSema, a business unit of Schlumb…
Money is information: banking and information management are fast becoming the same thing. David Sharp of business and IT consultancy Charteris …
