CRM on tap
Tehrani, Rich
Recently I heard a great riddle:
Q:
What begins with I or E, ends in .corn, has CRM in its bu…
Category: Call Center CRM Solutions
Witness System and eShare provide enhanced media capabilities to contact centers
Witness Systems, Inc., a provider of recording and analys…
Study predicts 40 percent of small businesses to have Web sites by end of year
The Kelsey Group and ConStat, Inc. released research findin…
TelAthena 4.4
TelAthena 4.4
TelAthen Systems LLC
96 Morlon St. NY, NY 10014
Ph: 888-777-7565; Fx: 212-206-1963
<p…
Second-generation technology will unleash the global potential for business-to-business e-commerce
Conklin, Jeff
With so much hype f…
Executing an integrated E-CRM infrastructure
White, Rene L
The Internet is fundamentally changing the relationship between buyer and…
Your competition is only a click away! Ensuring the quality of your multimedia contact center
Alban, Oscar
Today there are many ways…
Gotta serve somebody
Lounsbury, Erik
With all due apologies to Bob Dylan, who was addressing the world on a spiritual level, the tit…
HiPath from Siemens
An e-commerce enterprise faces two immediate challenges: equipping itself with the systems and applications necessary …
Tripwire partners with Caldera, Red Hat and SGI
Tripwire, Inc., a provider of integrity assessment solutions, has announced its adoption o…
