Call Center CRM Solutions Archives

Primus and supportindustry.com unveil survey results on trends in e-support and Web self-service
Primus, a provider of e-service solutions…

Study predicts 40 percent of small businesses to have Web sites by end of year
The Kelsey Group and ConStat, Inc. released research findin…

Telephone system trends increase productivity
Boyd, Doug
In the small to medium-sized business environment, the explosive growth of …

Blue Pumpkin Software, Inc.: PrimeTime family
Blue Pumpkin Software, Inc. PrimeTime family
Phone: 877-257-6756
Web: www.blue…

SOFTGEN delivers Web-based call center application
SOFTGEN International, a computer-telephony integration (CTI) company, has introduced C…

Purchasing CRM software: A guide for small and medium-sized businesses
Nelson, Daren
Now that customer relationship management (CRM)…

TelAthena 4.4
TelAthena 4.4
TelAthen Systems LLC
96 Morlon St. NY, NY 10014
Ph: 888-777-7565; Fx: 212-206-1963
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Second-generation technology will unleash the global potential for business-to-business e-commerce
Conklin, Jeff
With so much hype f…

Study predicts 40 percent of small businesses to have Web sites by end of year
The Kelsey Group and ConStat, Inc. released research findin…

Ventaso SC: Web-based sales and marketing solution
The stated mission of Ventaso Inc. (formerly Market-Touch Corp.) is “to provide softwar…