Quick tip – The Web – Microsoft Outlook – Brief Article When an email conversation needs to become a face-to-face meeting, Microsoft Outlook users can use AutoCreate to turn their email thread into a meeting request. This feature lets you turn any Outlook item, such as a contact or email message, into any other form […]
New-school thinking: three old-school principlesego, speed, and solutionsare hurting organizations and must be expelled – Organization Development Steve Smith In the current business climate, success is down. It’s time for a reality check, and recognizing old-school thinking is key. There are habits, or addictions, many businesspeople have that get in the way of new thinking […]
How teams learn: Research uncovers the disconnect between how we think teams learn and how they actually do – Passport David Clutterbuck The question arose during a workshop discussion with a group of training professionals: What do we know about how teams manage their learning? The group assumed there’d be lots of information available: We […]
ASTD 2003: buyer’s guide – D – J – Directory Development Dimensions International (DDI) 1225 Washington Pike Bridgeville, PA 15017.2838 412.220.2953 412.257.3916 Fax www.ddiworld.com Since 1970, Development Dimensions International has worked with some of the worlds most successful organizations to achieve superior business results by building engaged, high-performing workforces. We excel in two major areas. […]
Media reviews – Authorware 6 – Software Review – Brief Article – Evaluation Jason Lewis Authorware is one of the most powerful authoring software tools for computer- and Web-based training. Macromedia continues a tradition of excellence by making Authorware 6 more efficient and easier to learn than its predecessors. It can help you make far […]
Ratings formerly media reviews – Mindleaders Customer Service – Glad I Could Help video review Online MindLeaders Customer Service Reviewed by Jason Lewis for Training Media Review The MindLeaders Customer Service series packs a lot of useful content into five four-hour courses. Unfortunately, they don’t focus on just one audience. Within each course, the content […]
Recovery for whom? Eva Kaplan-Leiserson The U.S. and global economies are on the upswing, reports say. MSNBC, for example, cites as evidence increased consumer spending and investment growth in the United States, rising consumer confidence in Europe, and global expansion by China and India. But not everyone is reaping the benefits of an improving economy. […]
The Bottom Line On ROI. . – Books – book review Deanne Bryce By Patricia P. Phillips Are you interested in being seen as a business partner who earns the respect of senior management? Understanding and embracing return-on-investment methodology is an essential first step. Read The Bottomline on ROI: Basics, Benefits, and Barriers to Measuring […]
Success with change – managing organizational change – Column Patricia A. McLagan “Ignore these lessons at your peril. Embrace them and succeed.” This is part 2 in McLagan’s four-part series on change. Part 1 (November) dealt with change leadership and the challenges of change that organizations are facing. McLagan scanned the world’s research, showing that […]
Supplier Savvy; Website Savvy: What you can learn from a supplier’s Website Craig R. Taylor Think for a minute about how many times in the past week or two you were seeking information about a company or supplier and the first thing you did was check out its Website. Based on a survey conducted by […]