Sticks and stones: verbal abuse in the workplace Pamela R. Johnson ABSTRACT The great silent secret of the American workplace is that verbal abuse is a far more pervasive problem than most people realize. More than 90% of adults experience workplace abuse sometime during the span of their work careers and the larger the company, […]
Category: Journal of Organizational Culture, Communications and Conflict
Management of employee empowerment James R. Maxwell ABSTRACT As we move ahead in today’s fast paced business environment, it is imperative for an organization to have a highly skilled, competent, satisfied work force. In order to obtain such employees, an organization must offer education programs, let employees be involved with decision-making and have adequate reward […]
Between expectation and behavioral intent: a model of trust Fuan Li ABSTRACT In recent years trust has drawn a great deal of attention from both business practitioners and scholars. Few constructs have been defined in so many different ways resulting in much confusion. Numerous studies have looked at interpersonal trust, organizational trust, or trust in […]
Organizational structure and behavioral issues affecting a business college in a university during an accreditation process Frank R. Lazzara ABSTRACT This paper analyzes the organizational structure and behavioral issues affecting a Business College in a university during an accreditation process in the areas of process impact, leadership challenges, and customer service. Looking at the organization, […]
Silent messages in negotiations: the role of nonverbal communication in cross-cultural business negotiations Yun Chu ABSTRACT This study specifically explored the perceived importance of the following nonverbal factors in the negotiation process: proxemics (location and negotiation site), physical arrangement (seating and furniture arrangement), and kinesics (eye contact, facial expressions and gestures). The participants are professional […]
The fit between the concepts of organizational culture and climate Mehmet Y. Yahyagil ABSTRACT The purpose of this paper is to clarify the nature of the complex interrelations between organizational culture and climate. In terms of the basic assumptions, values and beliefs, it is the culture of an organization which dictates the expected employee behavior […]