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IBM Accelerates Searches of Business Information With New Software

IBM Accelerates Searches of Business Information With New Software

IBM today announced the general availability of

the industry’s first software that enables customers to access critical

business information with sub-second response times while scaling to

millions of documents. As a result, businesses can gain real-time insight

on their business information to make more effective decisions and be more

competitive in the marketplace.

The introduction of the new DB2 Information Integrator software, code-named

Masala, redefines business intelligence by providing insight into business

information anywhere, in any format, as if it’s stored in one place. It

enables customers to search through different data sources scattered across

IBM and non-IBM information sources on the fly — such as customer service

records, photos, emails, tables of numbers and other forms of information

— and gain immediate insight into that information.

Additionally, the software can synchronize information across different

data sources in real-time and can replicate more than 15,000 stock

transactions per second. This allows an online trading firm to synchronize

data across different locations to keep applications, like customer

portals, available 24 hours a day.

Businesses are increasingly struggling to find ways to more easily access

and gain real-time insight on their business information to transform their

business operations. They face three main barriers: the sheer volume of

information; the diversity of the types of information and the fact that

information is stored in multiple data stores from a variety of vendors;

and the requirements for real-time access to information. Gaining access

and insight into this information is a tremendous challenge — in fact,

today 40 percent of an organization’s annual IT budget addresses

integration, analysts say.

DB2 Information Integrator is the only software that can address all these

customer pain points by providing businesses with a single view of their

information assets, without moving information out of position or requiring

customers to rip and replace the information sources that they already have

in place.

For example, employees can instantly view diverse content sources to

compile a 360 degree customer profile — purchase records, email, Web-based

catalogs and faxed contracts — in less than a second, a process that could

take hours or even days when done manually.

As a result, organizations like Taking Life, one of China’s leading

insurance companies, have used DB2 Information Integrator to create a

complete view of customer information combining information from their

group policies, personal policies, and financials databases. As a result,

the company reduced the people-hours it takes to compile reports by as much

as 90 percent and executives can also receive an up-to-the-minute view of

the firm’s business performance on their cell phones.

Immediate Access to Relevant Business Information

According to industry analysts, enterprise employees can lose more than

three hours a day on futile information hunts that turn up possible ‘hits’

instead of delivering the right information to help employees do their

jobs. DB2 Information Integrator uses unique indexing and retrieval

technology that, with a single keyword or phrase, can flag relevant

business information across intranets, extranets, corporate public Web

sites, relational databases and content management repositories.

The software differs from current Internet-based search engines that focus

on HTML content. Also, unlike Web searches, business content sources

require techniques to determine the best relevancy since documents are not

generally interlinked. Plus, ensuring the security of the information, and

for that matter, just accessing it is far more challenging. DB2

Information Integrator uses unique “relevancy algorithms” developed by IBM

Research that deliver highly relevant results from corporate content. Only

simple administration is required, because analysis features are

under-the-covers so administrators need not speed a lot of time tuning the

system to get high quality results.

For example, IBM deployed an early version of this search technology on its

own intranet, which is one of the largest corporate intranets in the world.

The site serves more than 300,000 employees worldwide with more than 10,000

separate Web sites. DB2 Information Integrator immediately handled as many

as 80,000 queries a day, delivering sub-second search results over seven

million unique pages across IBM’s intranet.

Additionally, for analytical tasks, DB2 Information Integrator can also

cross-reference historical sales records in data warehouses with real-time

sales information or unstructured content such as vendor contracts. Users

can build a complete picture of product performance data, by supplier, that

can be viewed on a “data dashboard” or corporate portal. That means a

manufacturing manager can evaluate supplier results to negotiate better

discounts.

Autonomic Computing Features

The software also allows administrators to reduce administration costs by

delivering breakthrough features that enable the software to automatically

optimize, monitor and even alert administrators to changes in their systems

such as configuration changes or server outages. Now administrators can

focus more on strategic tasks and less on time-consuming administrative

requirements.

Configuration can be handled in a matter of minutes — not hours — as

administrators are guided through data discovery, initial configuration and

more sophisticated data caching to speed query processing. DBAs are

automatically notified about changes in their back-end data sources, such

as server outages and upgrades. DBAs can respond quickly to optimize the

system, preventing changes from impacting system performance.

IBM DB2 Information Integrator is available immediately from IBM and

authorized resellers, with prices starting at $5,000 per processor and

$15,000 per data source connector. For further information, go to

http://www-306.ibm.com/software/data/integration/

About IBM’s Information Management Business

There are more than 60 million DB2 users from 425,000 companies worldwide

relying on IBM DB2 Information Management Solutions. IBM is the only data

management software vendor to provide customers with integrated solutions

for database management, tools, content management, enterprise information

integration and business intelligence. For more information please visit

http://www.software.ibm.com/data.

IBM and DB2 are trademarks or registered trademarks of International

Business Machines Corporation. For a list of additional IBM

trademarks, please see www.ibm.com/legal/copytrade.shtml.

All other company, product or service names may be trademarks or registered

trademarks of others. Statements concerning IBM’s future development plans

and schedules are made for planning purposes only, and are subject to

change or withdrawal without notice. Reseller prices may vary.

Contact:

Laurie Friedman

IBM

914-766-1299

laurie1@us.ibm.com