IBM Accelerates Searches of Business Information With New Software
IBM today announced the general availability of
the industry’s first software that enables customers to access critical
business information with sub-second response times while scaling to
millions of documents. As a result, businesses can gain real-time insight
on their business information to make more effective decisions and be more
competitive in the marketplace.
The introduction of the new DB2 Information Integrator software, code-named
Masala, redefines business intelligence by providing insight into business
information anywhere, in any format, as if it’s stored in one place. It
enables customers to search through different data sources scattered across
IBM and non-IBM information sources on the fly — such as customer service
records, photos, emails, tables of numbers and other forms of information
— and gain immediate insight into that information.
Additionally, the software can synchronize information across different
data sources in real-time and can replicate more than 15,000 stock
transactions per second. This allows an online trading firm to synchronize
data across different locations to keep applications, like customer
portals, available 24 hours a day.
Businesses are increasingly struggling to find ways to more easily access
and gain real-time insight on their business information to transform their
business operations. They face three main barriers: the sheer volume of
information; the diversity of the types of information and the fact that
information is stored in multiple data stores from a variety of vendors;
and the requirements for real-time access to information. Gaining access
and insight into this information is a tremendous challenge — in fact,
today 40 percent of an organization’s annual IT budget addresses
integration, analysts say.
DB2 Information Integrator is the only software that can address all these
customer pain points by providing businesses with a single view of their
information assets, without moving information out of position or requiring
customers to rip and replace the information sources that they already have
For example, employees can instantly view diverse content sources to
compile a 360 degree customer profile — purchase records, email, Web-based
catalogs and faxed contracts — in less than a second, a process that could
take hours or even days when done manually.
As a result, organizations like Taking Life, one of China’s leading
insurance companies, have used DB2 Information Integrator to create a
complete view of customer information combining information from their
group policies, personal policies, and financials databases. As a result,
the company reduced the people-hours it takes to compile reports by as much
as 90 percent and executives can also receive an up-to-the-minute view of
the firm’s business performance on their cell phones.
Immediate Access to Relevant Business Information
According to industry analysts, enterprise employees can lose more than
three hours a day on futile information hunts that turn up possible ‘hits’
instead of delivering the right information to help employees do their
jobs. DB2 Information Integrator uses unique indexing and retrieval
technology that, with a single keyword or phrase, can flag relevant
business information across intranets, extranets, corporate public Web
sites, relational databases and content management repositories.
The software differs from current Internet-based search engines that focus
on HTML content. Also, unlike Web searches, business content sources
require techniques to determine the best relevancy since documents are not
generally interlinked. Plus, ensuring the security of the information, and
for that matter, just accessing it is far more challenging. DB2
Information Integrator uses unique “relevancy algorithms” developed by IBM
Research that deliver highly relevant results from corporate content. Only
simple administration is required, because analysis features are
under-the-covers so administrators need not speed a lot of time tuning the
system to get high quality results.
For example, IBM deployed an early version of this search technology on its
own intranet, which is one of the largest corporate intranets in the world.
The site serves more than 300,000 employees worldwide with more than 10,000
separate Web sites. DB2 Information Integrator immediately handled as many
as 80,000 queries a day, delivering sub-second search results over seven
million unique pages across IBM’s intranet.
Additionally, for analytical tasks, DB2 Information Integrator can also
cross-reference historical sales records in data warehouses with real-time
sales information or unstructured content such as vendor contracts. Users
can build a complete picture of product performance data, by supplier, that
can be viewed on a “data dashboard” or corporate portal. That means a
manufacturing manager can evaluate supplier results to negotiate better
Autonomic Computing Features
The software also allows administrators to reduce administration costs by
delivering breakthrough features that enable the software to automatically
optimize, monitor and even alert administrators to changes in their systems
such as configuration changes or server outages. Now administrators can
focus more on strategic tasks and less on time-consuming administrative
Configuration can be handled in a matter of minutes — not hours — as
administrators are guided through data discovery, initial configuration and
more sophisticated data caching to speed query processing. DBAs are
automatically notified about changes in their back-end data sources, such
as server outages and upgrades. DBAs can respond quickly to optimize the
system, preventing changes from impacting system performance.
IBM DB2 Information Integrator is available immediately from IBM and
authorized resellers, with prices starting at $5,000 per processor and
$15,000 per data source connector. For further information, go to
About IBM’s Information Management Business
There are more than 60 million DB2 users from 425,000 companies worldwide
relying on IBM DB2 Information Management Solutions. IBM is the only data
management software vendor to provide customers with integrated solutions
for database management, tools, content management, enterprise information
integration and business intelligence. For more information please visit
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trademarks, please see www.ibm.com/legal/copytrade.shtml.
All other company, product or service names may be trademarks or registered
trademarks of others. Statements concerning IBM’s future development plans
and schedules are made for planning purposes only, and are subject to
change or withdrawal without notice. Reseller prices may vary.