Tony Gaffney Takes Over The Helm At BCE Emergis As Pierre Blouin Assumes Leadership Of Bell Canada’s Consumer Business

Tony Gaffney Takes Over The Helm At BCE Emergis As Pierre Blouin Assumes Leadership Of Bell Canada’s Consumer Business

Business Editors/High-Tech Writers

MONTREAL–(BUSINESS WIRE)–May 7, 2003

The BCE Emergis (TSX:IFM) Board of Directors is pleased to announce the appointment of Tony Gaffney as Chief Executive Officer of BCE Emergis. Gaffney, who assumes his new position on May 14, is currently President and Chief Executive Officer of Bell Nexxia. Pierre Blouin, the company’s current CEO, has accepted the position of Group President-Consumer Markets at Bell Canada. Gaffney will be appointed to the BCE Emergis Board of Directors at its next regularly scheduled meeting.

Under Blouin’s leadership, BCE Emergis undertook an exhaustive review of its operations, exiting a number of non-strategic businesses and redefining its business strategy, which has led the company to three straight quarters of profitability, since the second half of 2002.

Speaking on behalf of the Board, Chairman Michael Sabia stated, “Pierre has made BCE Emergis a profitable company and one more focused on customer service and execution since he joined last May. The hard work Pierre, President and COO Christian Trudeau and all BCE Emergis employees have put into the company’s turnaround is paying off.”

A seasoned IT and eBusiness professional with more than 20 years of experience, Tony Gaffney joined Bell Nexxia in 2002. As President and CEO, Gaffney was responsible for redefining Bell Nexxia’s enterprise solutions strategy and implementing a more customer-centric business model. Prior to joining Bell Nexxia, Gaffney served in leadership positions with Andersen Consulting (Accenture), SHL Systemhouse Inc. and MCI Telecommunications.

With a proven track record in the enterprise solutions and outsourcing business as well as a broad range of industry consulting and solutions experience on an international scale, Gaffney is well positioned to take over the helm at BCE Emergis. He holds an engineering degree and an MA from Trinity College in Dublin, Ireland.

About BCE Emergis

BCE Emergis is a leading North American eBusiness company enabling specialized transaction processes for the health and finance sectors. BCE Emergis supplies eBusiness solutions to the financial services and health industries in North America, automating transactions between companies and allowing them to interact and transact electronically. The Company also provides cost containment services for medical claims, mainly through its preferred provider network. Its leading technologies are centred on claims and loan-related document processing, electronic bill presentment and payment solutions.

BCE Emergis customers include 14 leading North American health insurers, three of the top five U.S. banks, the top six Canadian banks and a number of North America’s largest enterprises. The Company’s shares (TSX:IFM) are included in the S&P/TSX Composite Index.

For more information, visit the company’s web site at www.emergis.com.

This news release contains forward-looking statements, which are subject to a number of risks, uncertainties and assumptions. Actual results and events may vary significantly. Factors which could cause actual results or events to differ materially from current expectations include, among other things: the ability of the Company’s strategies to produce the expected benefits and growth prospects; the uncertainty of the Canadian and U.S. economies; fluctuations in the currency exchange rates between the Canadian and U.S. dollar; the extent of the adoption of eBusiness; the adoption rate of our solutions by our customers and their channel partners; the Company’s ability to respond to the industry’s rapid pace of change; competition; the ability of the Company to continue to grow its revenues; the volatility of the Company’s quarterly operating results; the ability of the Company to manage and expand its U.S. operations; the ability of the Company to integrate acquisitions; the Company’s reliance on strategic relationships, including its relationship with BCE Inc.; the Company’s dependence on contracting medical service providers and the risk of professional liability relating to its medical management services; the possibility of defects in software or failures in the processing of transactions; the possibility of security and privacy breaches; the ability of the Company to attract and retain highly trained personnel; the ability of the Company to develop and maintain its intellectual property; the risk of intellectual property infringement claims against the Company; the integrity of public key cryptology technology used by the Company; and the risk of increased government regulation of the Company’s operations. For additional information with respect to certain of these and other factors, see the Annual Information Form and Annual Report (Management Discussion and Analysis) of the Company filed with Canadian securities commissions.

THE FORWARD-LOOKING STATEMENTS CONTAINED IN THIS PRESS RELEASE REPRESENT BCE EMERGIS EXPECTATIONS AS AT MAY 7, 2003 AND, ACCORDINGLY, ARE SUBJECT TO CHANGE AFTER SUCH DATE. HOWEVER BCE EMERGIS DISCLAIMS ANY INTENTION OR OBLIGATION TO UPDATE OR REVISE ANY FORWARD-LOOKING STATEMENTS, WHETHER AS A RESULT OF NEW INFORMATION, FUTURE EVENTS OR OTHERWISE.

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