SureWest to Report First Quarter 2004 Results on May 10; Releases First Quarter Operating Metrics

SureWest to Report First Quarter 2004 Results on May 10; Releases First Quarter Operating Metrics

Business Editors/High-Tech Writers

ROSEVILLE, Calif.–(BUSINESS WIRE)–April 14, 2004

Integrated communications provider SureWest Communications (Nasdaq:SURW) will release financial results for the first quarter ended March 31, 2004, after the market closes on Monday, May 10, 2004. SureWest also released non-financial quarterly operating metrics by segment today.

The Company will host a conference call and live Webcast at 11:00 a.m., Eastern Daylight Time on Tuesday, May 11 to discuss first-quarter 2004 results. Open to the public, the Webcast will be available from the company’s investor relations website at www.surw.com and via replay shortly after completion of the call. A telephone replay of the conference will also be available a short time after the conference call and run through Friday, May 14, by dialing (888) 286-8010 and entering passcode 76329652.

Operating Metrics

SureWest also released non-financial operating metrics for the first quarter of 2004 today. Please view the attached table.

About SureWest

With 90 years in Northern California, SureWest and its family of companies represent an integrated network of highly reliable advanced communications products and services. SureWest provides digital cable TV, fiber optics, PCS wireless, DSL, high-speed Internet access, data transport, local and long distance telephone service, and directories with the highest standards of customer care. For more information, visit the SureWest web site at www.surewest.com

Safe Harbor Statement

Statements made in this news release that are not historical facts are forward-looking statements and are made pursuant to the safe harbor provisions of the Securities Litigation Reform Act of 1995. Such forward-looking statements are subject to a number of risks, assumptions and uncertainties that could cause the company’s actual results to differ from those projected in such forward-looking statements.

Important factors that could cause actual results to differ from those set forth in the forward-looking statements include, but are not limited to: advances in telecommunications technology, changes in the telecommunications regulatory environment, changes in competition in markets in which the company operates, changes affecting the California economy in general and the Sacramento, California region in particular, the availability of future financing, changes in the demand for services and products, new product and service development and introductions, pending and future litigation, the internal control issues recently identified by the Company’s independent auditors, and unanticipated changes in the growth of the company’s emerging businesses, including the PCS, Internet and CLEC operating entities.

SELECTED OPERATING METRICS

As of and for the

quarter ended

March 31, March 31, Pct

2004 2003 Change

——— ——— ——

LINE SUMMARY

ILEC access lines 135,571 136,959 -1.0%

Broadband access lines 10,213 5,785 76.5%

Total SureWest access lines 145,784 142,744 2.1%

TELECOM

ILEC access lines 135,571 136,959 -1.0%

ILEC voice-grade equivalents 455,700 403,715 12.9%

Long distance lines 43,461 40,676 6.8%

Long distance penetration 32.1% 29.7% 9.0%

BROADBAND

Business access lines 1,580 1,131 39.7%

Business voice-grade equivalents 141,700 100,255 41.3%

Business fiber strand miles 23,600 23,400 0.9%

DSL data subscribers 20,317 16,843 20.6%

DSL IPTV subscribers 341 0 nm

FTTP (Triple play) homes passed 68,800 45,000 52.9%

FTTP marketable homes 49,700 28,300 75.6%

FTTP subscribers 12,239 6,409 91.0%

Total FTTP revenue-generating units

(RGUs)(2) 28,481 14,989 90.0%

Voice RGUs 8,633 4,654 85.5%

Video RGUs 9,729 5,213 86.6%

Data RGUs 10,118 5,122 97.5%

FTTP marketable homes penetration 24.6% 22.6% 8.7%

FTTP churn 1.6% 1.5% -6.3%

WIRELESS

Subscribers 47,279 42,925 10.1%

Average subscribers 47,002 41,690 12.7%

POPs 3,300,000 3,300,000 –

POPs covered 2,850,000 2,756,000 3.4%

Net contract additions 1,105 1,072 3.1%

Net non-contract additions -550 1,399 nm

Contract churn (1) 3.25% 3.23% 0.6%

(1) Monthly turnover in contract customers.

(2) Revenue-generating units (RGUs) are the sum of all primary digital

video, telephony and high-speed data connections, not counting

additional units.

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