John Pasley of John Q. Hammons Hotels’ Renaissance Oklahoma City Hotel Named “Outstanding General Manager of the Year” by Oklahoma Hotel and Lodging Association
Business Editors/Travel Writers
OKLAHOMA CITY & SPRINGFIELD, Mo.–(BUSINESS WIRE)–Feb. 3, 2004
Association Honors Pasley for Service and Commitment
to the Hospitality Industry
John Q. Hammons Hotels, Inc. (AMEX:JQH) proudly announces that John Pasley, general manager of the Renaissance(R) Oklahoma City Hotel, recently was named “Outstanding General Manager of the Year” by the Oklahoma Hotel and Lodging Association (OH&LA). The Renaissance Oklahoma City Hotel is owned by Mr. John Q. Hammons and operated by Springfield, Mo.-based John Q. Hammons Hotels, the nation’s leading independent builder, developer, owner and manager of upscale full-service hotels, resorts and suites.
Pasley was recognized during OH&LA’s annual “Stars of the Industry” awards ceremony held at the Adam’s Mark Hotel in downtown Tulsa, Okla. He was honored for demonstrating professionalism and leadership, as well as for his active participation in the association, the community and other industry programs. In addition, Pasley’s name has been submitted for consideration for the American Hotel & Lodging Association’s “Stars of the Industry” awards, which takes place in April 2004 during the Las Vegas International Hotel & Restaurant Show at the Mandalay Bay Resort & Casino.
“We want to congratulate John Pasley on this well-deserved honor,” said Mr. John Q. Hammons, founder, chairman and chief executive officer of John Q. Hammons Hotels, Inc. “As general manager, his leadership, interpersonal skills and enthusiasm have proved an invaluable addition to the Renaissance Oklahoma City Hotel. It is a privilege to know that in our guests’ daily interaction with management, they see a true example of the spirit and commitment to excellence John Q. Hammons Hotels represents.”
Under Pasley’s two-year leadership of the Renaissance Oklahoma City Hotel, the property has twice been named the most profitable Renaissance property in North America during the Marriott/Renaissance Global Meeting. The hotel also received Marriott’s “107 Award” for maintaining a RevPAR index over 107 percent and achieved guest service scores that consistently ranked the hotel within the top 20 Renaissance properties each quarter.
Among all John Q. Hammons properties, the Renaissance Oklahoma City Hotel brings in the second highest-ranking profit, and in an October 2003 Marriott quality audit, the property scored the highest within Mr. Hammons’ portfolio of Marriott hotels. Additionally, Pasley developed a safety committee in 2002, which has successfully decreased hotel employee and guest accidents by over 98 percent.
Pasley also serves as a leader in his church, is a dedicated husband, an active father of two and serves as a leader of the Boy Scouts of America.
Additional Award Information
The “Stars of the Industry” awards program has honored industry professionals for over 30 years, accepting nominations from all AH&LA member properties and employees. Divided into categories by hotel size, employees and properties, nominees are eligible for awards recognizing outstanding leadership, community service, guest relations, special events, enviro-management and commitment to the non-profit organization America’s Promise – The Alliance for Youth. Staff nominations can include letters of recommendation, photos, guest comment cards, news clippings and other materials that demonstrate the nominee’s merit for this honor.
About the Oklahoma Hotel and Lodging Association
Incorporated in 1986, the Oklahoma Hotel and Lodging Association (www.oklahomahotels.org) is Oklahoma’s trade association for the hospitality industry. Representing more than 200 members, the OH&LA actively provides operational, educational, technical, marketing and other communications support as well as legislative representation on behalf of the entire lodging industry. The OH&LA is a state federation member of the American Hotel & Lodging Association (AH&LA), the voice of the $103.6 billion lodging industry.
About John Q. Hammons Hotels, Inc.
Privately owned by Mr. John Q. Hammons, the Renaissance Oklahoma City Hotel is managed under contract by John Q. Hammons Hotels, Inc. Publicly traded on the American Stock Exchange (AMEX: JQH), Springfield, Mo.-based John Q. Hammons Hotels is the nation’s leading independent builder, developer, owner and manager of upscale, full-service hotels, resorts and suites, including: Embassy Suites Hotel, Renaissance, Marriott, Radisson, Residence Inn, Homewood Suites by Hilton, Holiday Inn and Courtyard by Marriott brands. With 58 hotels strategically located near demand generators, such as state capitals, universities, airports, corporate headquarters or office parks in secondary and tertiary markets, John Q. Hammons Hotels’ properties are dominant in their markets. The company’s focus is capitalizing on positive operating fundamentals in the upscale, full-service sector, converting existing hotels to franchise brands and selling mature assets, while reinvesting the proceeds and reducing debt. Over the course of his impressive career in the hotel business, Mr. Hammons has developed 148 hotels.
For more information about John Q. Hammons Hotels, please visit the company’s Web site at www.jqhhotels.com.
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