Hewitt Announces New HR Outsourcing Client; Firm Continues to Expand Services and Capabilities in HR BPO Sector
LINCOLNSHIRE, Ill.–(BUSINESS WIRE)–May 21, 2004
Hewitt Associates (NYSE:HEW), a global human resources outsourcing and consulting firm, today announced it will begin providing HR business process services to TXU Corp. through an agreement with Capgemini Energy LP, an affiliate of Capgemini.
Under a 10 year agreement, Hewitt will provide HR operations, strategy, design and administration to all of TXU’s U.S. employees, with Capgemini Energy providing information technology, call center, billing, supply chain and accounts payable, and finance and accounting services to TXU.
“We’re very excited about this new venture. It marks an expansion of the breadth and depth of our HR outsourcing services, as we will be responsible for running most of TXU’s HR function. We continue to look for new opportunities to extend and expand our outsourcing approaches and services to meet our clients’ needs,” said Bryan Doyle, outsourcing business leader for Hewitt.
Beginning July 1, Hewitt will assume responsibility for approximately 150 of TXU’s HR employees and will initially use TXU’s existing technology to operate, manage and provide services for all areas of HR including:
— Employee data and records management
— Benefits, including health, welfare and retirement
— Compensation and rewards management
— Learning development and training
— Recruiting and staffing
— Talent management and succession planning
— Business partners
— HR supplier management
“Our intent is to provide TXU with world class service,” said Bob Pryor, president of Capgemini’s Outsourcing Unit. “We chose to partner with Hewitt for human resources because it is the market leader, and offers a proven record of expertise and success with many Fortune 1000 companies.”
TXU, a Dallas-based energy company, manages a portfolio of competitive and regulated energy businesses in North America, primarily in Texas. TXU’s unregulated business, TXU Energy, provides electricity and related services to more than 2.6 million competitive electricity customers in Texas, more customers than any other retail electric provider in the state. TXU Energy also owns and operates 18,500 megawatts of generation in Texas including 2,300 MW of nuclear-fired and 5,837 MW of lignite/coal-fired generation capacity. The company is also the largest purchaser of wind-generated electricity in Texas and among the top five purchasers in North America. TXU’s regulated electric distribution and transmission business complements the competitive operations, using asset management skills developed over more than one hundred years, to provide reliable electricity delivery to consumers. TXU’s electric delivery operations are the largest in Texas, providing power to 2.9 million delivery points over more than 98,000 miles of distribution and 14,000 miles of transmission lines. TXU has agreed to sell its energy business in Australia, TXU Australia, and has announced its intent to sell TXU Gas, its largely regulated natural gas transmission and distribution business in Texas. Visit www.txucorp.com for more information about TXU.
Capgemini, one of the world’s foremost providers of Consulting, Technology and Outsourcing services, has a unique way of working with its clients, which it calls Collaborative Business Experience. Through commitment to mutual success and the achievement of tangible value, the company helps businesses implement growth strategies, leverage technology, and thrive through the power of collaboration. Capgemini employs approximately 48,000 people worldwide (55,000 including Transiciel) and reported 2003 revenues of 5.754 billion euros. More information about individual service lines, offices and research is available at www.capgemini.com.
About Hewitt Associates
Hewitt Associates (www.hewitt.com) is a global human resources outsourcing and consulting firm. It provides services from offices in 38 countries.
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