Free Asterisk Call Manager from Fonality Now Available; HUDlite Makes Asterisk More User-Friendly, Provides Real-Time Call Control and Presence Management
LOS ANGELES — Fonality, the leader in affordable, enterprise-class IP-PBX phone systems for small and medium businesses and the world’s largest distributed deployment of Asterisk(TM), today announced the immediate availability of HUDlite, a free application for Asterisk that provides businesses with an intuitive, real-time call control and presence management platform. HUDlite, developed specifically to make the Asterisk Open Source PBX more user-friendly, is available for download at www.hudlite.org, a web site that also provides a user forum and documentation.
“Free HUDlite helps bring Asterisk to the masses, making it much easier to use and even more powerful,” said Chris Lyman, Fonality’s founder and CEO. “Fonality has benefited so much from the Asterisk movement. We are excited to finally give back.”
Through an intuitive desktop interface that runs on XP, Mac or Linux desktops, users of HUDlite can see when other employees are on calls, to whom they are talking and whether calls are internal, external or in a queue — even if the employees are not in the office.
HUD was announced in March at the VON Conference. In that news release, Mark Spencer, president of Digium and creator of Asterisk, made the following comment about HUD: “Fonality’s new HUD application provides Asterisk users with an innovative and extremely productive way to improve their operations with call presence awareness and call management.”
The easy-to-use features of HUDlite include:
Drag-and-Drop Calling – call external numbers, internal
extensions and numbers listed on websites and in documents by
dragging and dropping numbers on HUDlite
Real-Time Call Controls – use a mouse to quickly transfer
calls to employees and to voicemail, place calls in a general
parking area, even put calls on hold and tag them with notes
Call Monitor/Barge – barge or passively monitor inbound and
outbound calls and better manage high call volumes, such as
those in call centers
On-the-Fly Recording – allow employees and their managers to
record calls with the press of a button – another required
feature for call centers and for specific markets including
legal and medical
HUDpro, the commercial version of HUD, is also available from Fonality and provides additional features, including advanced multi-hierarchical permission systems, enterprise-class secure instant messaging, mobile phone contact, Outlook integration, CRM integration with screen pops, and comes pre-installed and configured by Fonality’s support team.
Pricing and Availability
HUDlite, for the Asterisk Open Source PBX platform, is available for free for immediate download at www.hudlite.org. It supports Windows XP, Macintosh and Linux desktop operating systems.
HUDpro, for Fonality’s award-winning PBXtra, is $995 for an unlimited seat license that includes full support and configuration. It is available now for Windows XP and Mac desktops and will be available this summer for Linux. For more information on HUDpro or PBXtra, visit www.fonality.com.
Code for Asterisk, originally written by Mark Spencer of Digium Inc., has been contributed to from open source software engineers around the world. It supports a wide range of TDM protocols for the handling and transmission of voice over traditional telephony interfaces, and VoIP packet protocols such as IAX, SIP and H.323. It supports U.S. and European standard signaling types used in business phone systems, allowing it to bridge between next-generation voice-data integrated networks and existing infrastructure.
Fonality is the leading provider of affordable IP-PBX systems for SMBs. PBXtra Standard Edition delivers all the advanced features of an enterprise-class phone system at an affordable price and is so easy to use that it eliminates expensive on-site support and configuration costs. PBXtra Call Center Edition provides businesses with call center functionality, in addition to the PBX capabilities found in Standard Edition. PBXtra is deployed to more than 10,000 business users in the U.S. and other countries. Fonality’s products are available direct and through a network of more than 1,300 resellers.
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