McAfee antivirus software
Catharine P. Taylor
Support@nai.com it’s been two weeks now since I e-mailed you asking for help in updating my McAfee antivirus software and I’m still waiting to hear back. Was it something I said? Or is this just evidence that your owner, Network Associates, is continuing a long tradition among technology companies of having miserable customer service, even though consumers are becoming less tolerant of it? It’s enough to make me go to the competition. But if experience is any guide, I’ll fare no better there.
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